Guide
What does a remote operations hub do for a PadSplit portfolio?
It puts maintenance, repairs, tasks, lock codes, and property records in one place so you can answer from your phone when the property manager is in another state.
Property info lives in emails, spreadsheets, provider sites, and texts from the property manager. When a question comes up, you hunt. That is slower when you are not in the same city as the houses.
What sits in the hub?
Open repairs, occupancy, tasks, lock codes, room details, and the last cleaning date. Every open item stays visible until it closes, instead of living in a thread you have to find again.
| Before | After the hub |
|---|---|
| Lock codes and room details in emails, texts, and provider sites | One place, plus a message from your phone when you need a code |
| Repairs and tasks spread across the manager and your inbox | Open items listed until they actually close |
| You open a laptop to answer a simple question | A Telegram bot can pull the record in seconds |
Does this work if the property manager is in another state?
Yes. That is the setup the operations hub was built for: Tanya Zorov's Jacksonville PadSplit houses, run from New Jersey, with a property manager operating from another state. She pulls lock codes, room details, or the last cleaning date from her phone in seconds, without opening a laptop.
Is this an app you log into?
No. A custom build connects the tools you already use. The hub can live in email, in the chat you already use, or as a simple page in the browser. Builds start at $1,500. Profit Per Pillow is the self-serve tool if the only gap is true net per room.
Related: What a custom build is · True net profit per PadSplit room · All guides